Contact Us
We're here to help! Whether you have a question about an order, need assistance choosing the perfect piece, or just want to get in touch, our customer support team is ready to assist you.
How to Reach Us
Email: support@savannahellis.com
Phone: (786) 547-8790
Hours: Monday–Friday, 9:00 AM – 5:00 PM MST
We aim to respond to all inquiries within 24–48 business hours. If you're reaching out over the weekend, expect a reply by the next business day.
Mailing Address
Sterling Story LLC
5205 Juan Tabo Blvd NE Ste 2B
Albuquerque, NM 87111
United States
Before You Contact Us
For quick answers, you may find what you need in our policy pages:
- Shipping Policy — Delivery times, shipping costs, and order tracking
- Returns & Refund Policy — How to return items and refund timelines
- Privacy Policy — How we handle your personal information
Send Us a Message
Use the form below and we'll get back to you as soon as possible.