Terms of Service
Last Updated: February 2026
Welcome to Savannah & Ellis Jewelry. By accessing or using our website at savannah-ellis.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our services.
Business Information
This website is operated by Sterling Story LLC, a company registered in the State of New Mexico, United States.
Address: 5205 Juan Tabo Blvd NE Ste 2B, Albuquerque, NM 87111
Email: support@savannahellis.com
Phone: (786) 547-8790
General Terms
By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time. We may modify or discontinue our services at any time without notice.
Products & Pricing
All products are described as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content is entirely accurate, complete, or error-free. Colors may vary slightly due to monitor settings. All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to correct any errors in pricing and to cancel orders placed at incorrect prices.
Product Materials
Our jewelry is made with 14K gold-plated base metals and cubic zirconia (CZ) stones. Product descriptions on each listing provide specific material details. Our jewelry is designed for everyday wear but is not solid gold, platinum, or natural gemstone unless explicitly stated.
Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely through our third-party payment processors. We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. Your payment information is encrypted and never stored on our servers.
Shipping & Delivery
Please review our Shipping Policy for complete details on processing times, delivery estimates, and shipping costs.
Returns & Refunds
Please review our Returns & Refund Policy for complete details on return eligibility, procedures, and refund timelines.
Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Sterling Story LLC and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
User Conduct
You agree not to use our website for any unlawful purpose, to violate any laws in your jurisdiction, to infringe upon or violate our intellectual property rights, to harass or harm other users, or to submit false or misleading information.
Limitation of Liability
To the fullest extent permitted by law, Savannah & Ellis Jewelry and Sterling Story LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product that gave rise to the claim.
Indemnification
You agree to indemnify and hold harmless Sterling Story LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our website or violation of these Terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the revised terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
Email: support@savannahellis.com
Phone: (786) 547-8790
Hours: Monday–Friday, 9:00 AM – 5:00 PM MST
Address: Sterling Story LLC, 5205 Juan Tabo Blvd NE Ste 2B, Albuquerque, NM 87111